Terms & Conditions

Last updated: May 18, 2025

1. Definitions

  • Customer (“you” or “your”): the individual or entity placing an Order.
  • Products: any photobooks, digital layouts, mockups, or related items offered for sale on our Site.
  • Order: your request to purchase Products via the Site.

2. Acceptance of Terms

By placing an Order, you confirm that you are at least 18 years old and that you agree to these Terms, our Privacy Policy, and any additional policies referenced herein.

3. Ordering & Production

Custom Products: All PhotobookX Products are handcrafted to your specifications. Once production begins, Orders are custom and non-cancelable except as provided below.

Order Confirmation: After you place an Order, we’ll send an acknowledgement email. This is not a guarantee of acceptance; we reserve the right to accept or reject any Order.

Proofing: For certain custom designs, we may send a digital proof. You must approve it in writing before production begins.

4. Pricing & Payment

  • Pricing: All prices are quoted in INR (₹) or USD ($) as indicated on the Site and includes taxes, duties, and shipping fees.
  • Payment Methods: We accept credit/debit cards, UPI, and other checkout options.
  • Prepaid Orders: Full payment is required at Order placement; production begins after payment clears.
  • Taxes & Duties: You’re responsible for any local sales taxes, import duties, or customs fees on international shipments.

5. Shipping & Delivery

Domestic (India): 3–5 business days after production.

International: Up to 14 business days, depending on customs.

Tracking: We email tracking details once your Order ships.

6. Cancellations, Returns & Refunds

Cancellations: You may cancel only before production starts—email hi@photobookx.com immediately.

Defects & Damage: Report within 7 days with photos; we’ll replace or refund at our discretion.

No Change-of-Mind Returns: Custom Products are final sale.

7. Intellectual Property

All Site content (designs, artwork, code) is PhotobookX’s or its licensors’ property. You may only view, download, or print it for your Order.

8. Governing Law

These Terms are governed by Indian law. Disputes go to the courts of Delhi, India.

© 2025 PhotobookX. All rights reserved.